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Citizens Appeals Portal
Platform for submitting complaints and suggestions to local authorities.
Technologies Used
Next.jsNode.jsMongoDBSendGrid
Project Overview
Online portal for citizens to submit appeals, complaints, and suggestions to local government. Features automatic routing to relevant departments, status tracking, and response management.
Key Features
- •Responsive design optimized for all devices
- •Scalable architecture for future growth
- •Integration with existing systems and workflows
- •Comprehensive testing and quality assurance
Results
40%
Increase in Efficiency
2x
User Engagement
99.9%
Uptime Achieved
